Focused on Results!

BC Office
John Smithman
(604) 540-8183
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Customer Feedback
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Advice from Grads to New Participants…
“The coaching was great. I got a vast amount of material delivered in a short amount of time.”
“Being new to a leading position, I had a lot of questions that I was scared to ask, for fear of being shunned, but this course allowed me to openly ask these questions.”
“I learned about managing my time – to organize my load. Reducing time wasters, and finding time to grow and learn. Working with People—everyone is different (diversity); and to use these differences to everyone’s advantage.”
“Related-topic discussion with The Coach helped me and others to work together to brainstorm and come up with ideas directly related to our workplace.”
“Come in with an open mind and you will learn a great deal from this course.”
“Use this time wisely... Get focused on the material... Take notes... Apply the ideas!” |
Testimonials and Returns From Training
MEASURABLE RETURN: 35% reduction in staffing increased net profit by over $4 million
"You helped us reduce staff from 429 to 276 within two years, while maintaining productivity levels. This directly increased our net profits by over $4 million… also improved product quality and decreased warranty work." |
Building Our Team
"This program opened our eyes. I like how the team members are learning to help each other solve problems and share challenges You have made a significant contribution here. Of all the many courses I have taken in my career of over thirty years, the style of this program is the best. It encourages people to speak up and learn from each other." |
Better Organized
"Being better organized, I have more family time, time to coach my son’s soccer team and meet the parents of children on the team. It is wonderful, our family is happier." |
More Time in Front of Customers
"I have more time to spend with new and existing clients. This change happened because I learned how to work more effectively with the office and plant managers." |
Better Delegation and More Family Time
"Workplace Champion is showing me how to delegate my work, even with less staff. My team is now better prepared and wants to have the added responsibility. This change is giving me more time with my daughters, and that is worth the world to me.” |
A More Effective Way to Train People
"Workplace Champion and your approach are very different from other programs we have had. I can see from the results that you go to their level and got them to open up. This course has more than paid for itself. I am VERY pleased with what you have accomplished." |
MEASURABLE RETURN: 38% reduction in work hours with same throughput
"Before Workplace Champion I was working 80 hours a week and having very little family time. With better time management, planning and team coaching I get the same amount of production through our department in a 50 hour work week. My wife and 4-month old daughter are happy with the change as well.” |
Enhanced Self-Confidence
"I am writing to say how satisfied and pleased I am with the course I took with you over the past couple of months. I feel I have attained a level of self-confidence I did not have before and now see myself performing more effectively in my role of Office Manager and Comptroller.
You took the time to listen to me and learn about me and I always felt good about myself after our Tuesday morning sessions; I will miss these sessions. You have the gift of working with people.
Thank you for everything I have learned from you and Champions in the Workplace.” |
Better Production by Following a Process to Coach My Staff
"Now I am spending one hour a week training individuals, giving them concentrated training sessions. Before this program, I trained my staff ad hoc. Now I give each trainee my FULL attention until I know he understands. This is reducing my stress because the employee understands what he has to. Also I am staying calm when communicating, rather than being confrontational. I have learned that some things are just out of my control and not to worry. I feel less stress at home and work.”
“You speak to the heart!” |
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MEASURABLE RETURN: time savings of 8 hours a day equivalent to new revenues of $500,000 a year
"Using tools from the Workplace Champion program I was able to save an hour a day. I showed my seven guys how to save an hour each, as well. This is like having another crew member. It will allow us to build enough additional product to make the company another half million a year in sales." |
Confidence, Skills and Performance Improved
"Practicing these skills each week generated a confidence level I personally have never seen with other programs. Every week, throughout the program, I generated a better skill level.
The end results are continuing to be impressive for my business. New levels of achievement and standards of performance are being reached.
Thanks go to “Champions in the Workplace” for my success.” |
Managing Time More Effectively
"Combining the workbook with the “One on One” sessions has provided me with the tools to effectively prioritize my time and build better working relationships with my teammates.
I have also found the sessions to be very beneficial. John has a unique ability to talk to people and explain courses of action, both in dealing with tasks, but especially in dealing with people, that is relevant, easy to put into action and right for the subject at hand.” |
MEASURABLE RETURN: overtime costs reduced by 20 hours a day
"Now, I usually leave, along with the rest of my 20 people, not later than 4:15 PM; while until recently we would work until about 5 or later. We are able to get the same job done in less time so reducing overtime." |
Employees Promoted Due to Workplace Champion Program
"Our company is going through major changes. Workplace Champion made it possible for each team member to take on their new roles. As I have been promoted to manage a larger plant, one of the participants is ready to assume my position. Another participant now has the organizational skills to work at our head office to create a national inventory management system. My team works together because they understand one another and they manage their staff in a more uniform way. Workplace Champion took the workload off me in managing this facility so that I could focus on the bigger picture. Because of these successes Bruce Renton will be offering the same program in the new and significantly larger distribution centre.” |
Dramatic Improvements in Supervisory Behaviour
"As you recall I approached you on some of the problems we were having in our operations department. My operations manager Steve was under excessive job pressure. Communication, stress and organizing staff were becoming difficult due to increased workloads.
Since completing this course, Steve has improved many times over. Where he was spending a lot of time putting out fires, he now is able to prevent them. Where he once was impatient with staff, he now directs their energy. Where he was once thought of as too hard on staff, he is now known for what he truly is, an intelligent, caring, motivated, human being.
He has taken great strides in personal growth through your course. Everyone here thanks you.” [Steve’s boss] |
MEASURABLE RETURN: saving 30 minutes a day
"Inadequate information on work orders was taking me up to an hour a day, normally 30 minutes a day to resolve the issue. Also, I had to interrupt often more than one worker to get the answers. This meant that more than 30 minutes of shop time was lost each day. In summary, my coaching of what information I need from everyone is saving me at least half an hour per day, not including overall shop time." [P.S. This foreman is now in charge of a second, newly constructed, plant. -BR] |
Less Stress
"My desk is organized, I feel relaxed just walking into my office , jobs are listed, and I spend less time handling paper. Because I am more efficient in my office I have more time on the shop floor to develop greater trust and teamwork with my people. It is more positive at home, my family sees a difference." |
These are the people for whom we exist, and after whom our company is named. These are real champions in the workplace: Our Clients!!! |
Typical Feedback Received by our Coaches…
Champions was founded on the belief that a Champion exists in everyone. It is awakened by recognition and encouragement. Then, with the right blend of applied knowledge, positive attitude, practiced skills, and good habits, a Champion is born!
- John Smithman, Founder |
CEO and Wife Praise Participant
“Just did a follow up with a client at noon hour, incredible success with a newly hired employee who participated in Workplace Champion recently.
Was just on the phone with the CEO of that company when you called. He is absolutely impressed with the progress of that person that I had a one on one follow up session with.
The CEO is depending on him to run the new plant, so there is a lot at stake. The participant told me during our meeting today that even his wife said how proud she is of him!”
B.R., Workplace Champion Builder |
Champions trainers have the proven ability to coach supervisors and managers
to resolve critical issues with low-cost solutions applied effectively.
Call today!
In Vancouver, Canada , call (604) 540-8183
In Calgary, Canada , call (403) 880-6359
Anywhere else in North America, call 1 (877) 369-0741
Our chief want in life is somebody
who shall make us do what we can do
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