CARE Program For Discontented Workgroups

The CARE program introduces empathy into the workplace. The process combines employee interviews with role plays and planning, to unmask and begin to remedy the problems that are specific to the group.

CARE workouts improve communication and expose issues for resolution. Employees begin to understand the challenges faced by their supervisors and managers. Supervisors hear the challenges and viewpoints of their employees.

CARE cures a "sick" employee environment. It deals with four fundamental problem areas: support, training, reward, and empathy.

CARE is easy to learn and fun to apply in the workplace. This seminar provides the basics for the new supervisor or the frustrated manager. It reduces employee turnover and increases both quality and productivity. Lower turnover saves the costs of hiring and training and increases the quality of the workforce.

Cutting costs directly improves a company's bottom line profit as long as revenues stay the same. Cut costs by $1 million and you have just increased profits by the same amount, as long as quality and productivity remain the same. CARE shows you an easy way to get these kinds of results quickly.

Who should attend?

Managers, foremen, supervisors, lead hands, executives, directors and others who need to manager or supervise groups of employees; coaches and teachers will gain useful techniques for building the will to succeed amongst their protégés and students; volunteer coordinators; sales managers; managers of financial planners; and others accountable for the performance of others.

Testimonials

"Champions in the Workplace™ helped us reduce the high costs of employee turnover. Our supervisors and managers had received management training; but still we saw discontent and high turnover in their workgroups.

Employee turnover is very expensive: it affects productivity, the working environment, customer service, and consumes a great deal of manager and support staff time. It creates a huge negative impact on the bottom line —it can kill profits!

After applying the two-fold CARE program, employee turnover fell and the incidence of conflict was markedly reduced. With an increase in the average employee length of stay, productivity rose, errors fell, and the company reduced its staff through attrition and realized real savings in wages; in our case, it was over $4 million." – P.V., VP Finance

Courses Index - Diagnostic Tool